The Hospitality Newsletter
· TopicFood and beverage news for the hospitality industry covering hotel restaurants, menu strategy, food cost, catering revenue and outlet performance.
Global hospitality operators are revamping food and beverage programs, trading formal formats for fast dining and high-margin technology.
Dining Velocity ·Carnival Cruise Line reports passengers abandon traditional 90-minute multi-course dinners in favor of quick-service options and flexible schedules.
↓Tech Integration ·Accor partners with Mews to deploy point-of-sale systems across 850 hotels in more than 20 countries.
↑Margin Control ·Hotels cut service contract costs up to 20% through vendor renegotiations while deploying menu engineering to protect margins.
◉Concept Overhauls ·Rockliffe Hall opens six new dining concepts, including flagship restaurant Atlas helmed by former two-Michelin-starred chef James Close.
↑Outlook
UK Budget negotiations will determine whether Scottish hospitality secures a requested 10% VAT cut to relieve operating pressures.
New York City's historic Plaza Hotel will close for at least four years starting in January to execute an extensive facade restoration.
IHG Hotels & Resorts has opened the 347-room InterContinental Taipei in partnership with Farglory Group, marking its flagship luxury presence in Taiwan.
With labor and F&B costs rising, hotel operators can protect margins by strategically renegotiating and consolidating overlooked vendor service contracts.
Accor has named Mews as the first partner in its new F&B Technology Program, expanding Mews POS across its economy, midscale, and premium properties.
The Scottish government and the SNP have formally backed the #VATsTheProblem campaign, urging the UK Treasury to lower hospitality VAT to 10% in the upcoming Budget.
Celebrity chef Vikas Khanna emphasized at the Skift Global Forum that unique culinary experiences drive travel decisions more effectively than standard hotel amenities.
Carnival Cruise Line is redesigning dining formats to meet changing guest schedules and moving to an AI-assisted agent model after fully automated service fell short.
Accor has signed Manhattan's 222-room Ink 48 hotel to join the MGallery Collection as its U.S. flagship property. The Hell's Kitchen hotel will undergo an extensive renovation while…
Accor's MGallery Collection has signed Manhattan's 222-room Ink 48 to serve as its U.S. flagship property. The Hell's Kitchen hotel will undergo an extensive renovation while operating…
Thind Management will open the rebuilt 92-room Staybridge Suites Spring – The Woodlands Area in late September, targeting extended-stay corporate travel.
Thind Management is opening the 92-room Staybridge Suites Spring – The Woodlands Area in late September after completely rebuilding an existing property.
Concord Hospitality's VP of F&B explains how hoteliers can turn on-site restaurants into profitable standalone destinations by tapping local demand, chef collaborations, and zero-proof…
Hilton has opened the 180-room Canopy Deer Valley in Park City, Utah, marking the lifestyle brand's first ski resort property and state debut.
Peachtree Group and Merritt Development Group have started construction on a 30-story, 480-room dual-branded Embassy Suites and Tempo by Hilton in downtown Austin.
Over the past decade, hotel catering has shifted toward tech-driven personalization and sustainable menus, yet persistent labor shortages and rising costs continue to squeeze margins and…
Hospitality leaders are eyeing key fall trends following a strong summer, driven by luxury segment investments, brand conversions, and dining-led bookings.
Klook has upgraded its Kreator Shops tool across 88 markets, enabling 30,000 influencers to sell complete travel itineraries directly to their followers.
Rockpoint and Newbond Holdings have acquired the 141-key Hotel Maren Fort Lauderdale, Curio Collection by Hilton. The joint venture plans to upgrade the 2021-built oceanfront property's…
IHG Hotels & Resorts has debuted the 685-room Crowne Plaza Manhattan Times Square as its new Americas flagship property.
Mews has expanded its integrated point-of-sale system to the United States and Canada, unifying PMS, F&B operations, and payments on a single platform.
IHG's Kimpton Claret Hotel has appointed Certified Sommelier Marley Brown as Director of Food & Beverage to lead its culinary and beverage outlets.
Novotel has unveiled an annual 'Longevity Week' campaign featuring daily wellness rituals, digital masterclasses, and F&B loyalty incentives across its global portfolio.
SABA Hospitality argues that treating table reservations as general bookable activities rather than siloed POS features unlocks significant cross-selling and reduces double-bookings.
Peachtree Group and Meritt Development Group have opened the 10-story, 171-suite Residence Inn by Marriott San Antonio Riverwalk.
MEININGER Hotels achieved a 175% increase in monthly upselling revenue by implementing a two-way integration between the SIHOT PMS and Oaky.
Hotel F&B leaders should treat annual budgeting as an operational roadmap for revenue growth and margin protection rather than a simple cost-cutting exercise.
FCS Solutions has launched FCS1 In-Room Guest Services (IRGS), a web-based guest portal that routes service requests directly into back-of-house operations workflows.
Accor has partnered with Javi Group to develop the 220-key Fairmont Rishikesh, Himalayas in Uttarakhand, India, scheduled to open in 2031.
A study of 7.4 million hotel QR code scans reveals that digital dining menus outperform all other touchpoints, including Wi-Fi access and check-in.
CAMO Hospitality has secured $4 million in seed funding to expand its white-label, zero-CapEx in-room dining platform across major U.S. hotel portfolios.
The Palm Court will close in January 2027 as part of a four-year propertywide shutdown of New York City's Plaza Hotel. The closure allows the hotel to execute an extensive facade restoration, which requires shutting down its guest rooms, event spaces, and signature restaurant operations until at least 2031.
Hoteliers cut costs up to 20% by auditing, consolidating, and renegotiating vendor service contracts using modern procurement platforms and spend visibility tools. Operators also protect margins by applying data-driven menu engineering and precise recipe costing, which optimizes pricing, reduces kitchen complexity, and counters rising food and labor expenses.
Naples Beach Club, a Four Seasons Resort, features The Wager, a sports gastropub that combines elevated dining and craft beverages with entertainment amenities. The venue offers guests and visitors access to a four-lane bowling alley, arcade games, and dedicated private event spaces.
IHG's InterContinental Taipei opened with seven dining venues within the Taipei Dome complex. Additionally, the newly signed 250-key Crowne Plaza New Cairo in Egypt will open in early 2031 featuring four dining outlets alongside extensive corporate meeting spaces.
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