pms comparison
Shiji vs StayNTouch
In short
Choose Shiji if you run mid-market to enterprise groups. Choose StayNTouch if you run mid-size to large hotels, chains and resorts. Deployment: Cloud (Shiji Enterprise Platform) versus Cloud, mobile-first.
Across our briefing we have run 10 stories naming Shiji and 8 naming StayNTouch, and none naming both.
| Shiji | StayNTouch | |
|---|---|---|
| Best for | Groups and chains wanting an enterprise platform spanning PMS and POS, with implementation support as part of the package. | Properties putting mobile check-in and a guest-facing front desk at the centre of the operation. |
| Property size | Mid-market to enterprise groups | Mid-size to large hotels, chains and resorts |
| Deployment | Cloud (Shiji Enterprise Platform) | Cloud, mobile-first |
| Pricing model | Enterprise agreement — not published | Per-room subscription — not published |
| Where it is strongest | Strongest in Asia-Pacific, growing in EMEA | Primarily North America |
| Known for | A single hospitality technology group covering PMS and POS | Mobile-first check-in and untethered front desk |
| Our coverage | 10 stories | 8 stories |
The companies
Shiji
By the numbers
StayNTouch
By the numbers
Company timelines
Founding and ownership milestones on one axis. Each dot is an event described below.
How each got here
Ownership and funding history — it shapes roadmap, support and pricing more than any feature list does.
Shiji
- 1998Founded in Beijing by Li Zhongchu.
- 2007Lists on the Shenzhen Stock Exchange.
- 2016–2020Invests in and acquires StayNTouch, then is ordered by the US administration to divest it on national security grounds — a rare instance of geopolitics reshaping the hotel software market.
StayNTouch
- 2012Founded as a mobile-first alternative to desktop-bound front desk systems.
- 2016Shiji Group invests, later moving to full ownership.
- Mar 2020The US administration orders Shiji to divest StayNTouch on national security grounds.
- Aug 2020MCR, then the fifth-largest US hotel owner-operator, buys the company for $46 million — putting a PMS under the ownership of a hotel operator rather than a software group.
What has happened lately
From our daily desk, rebuilt on every publish — funding, launches, contracts and leadership moves at each company.
Shiji
- 23 Jun 2026JUFA Hotels Launches 61-Property Digital Transformation
- 5 Jun 2026Shiji and Omniboost Partner to Automate Financial Data
- 22 May 2026IRIS to Unveil New Mobile Ordering Features at HITEC
- 22 May 2026Shiji Completes 100-Hotel PMS Rollout in Record Two Months
- 20 May 2026Shiji and dailypoint Partner for Real-Time Data Integration
StayNTouch
- 16 May 2026Stayntouch PMS Overview and Performance Metrics
- 13 May 2026Stayntouch Named Hotel PMS Company Of The Year
- 8 May 2026IDeaS and Stayntouch Automate Revenue Hurdle Logic
- 2 May 2026Mews PMS vs. Stayntouch: Choosing the Best Property System
- 17 Apr 2026Storey Hotel Management Expands Stayntouch Partnership
Frequently asked
+What is the difference between Shiji and StayNTouch?
Shiji — Cloud (Shiji Enterprise Platform), built for Mid-market to enterprise groups, known for A single hospitality technology group covering PMS and POS. StayNTouch — Cloud, mobile-first, built for Mid-size to large hotels, chains and resorts, known for mobile-first check-in and untethered front desk.
+Which is better for a smaller property, Shiji or StayNTouch?
Shiji targets mid-market to enterprise groups. StayNTouch targets mid-size to large hotels, chains and resorts. Match the system to the property size before comparing features — it settles most of this decision on its own.
+How is Shiji priced compared with StayNTouch?
Shiji: Enterprise agreement — not published. StayNTouch: Per-room subscription — not published. Neither publishes list pricing, so both quote per property — any figure quoted elsewhere is a sales quote, not a price list.
Sources for the comparison table