pms comparison
Cloudbeds vs StayNTouch
In short
Choose Cloudbeds if you run 20–80 rooms — independents and hostels. Choose StayNTouch if you run mid-size to large hotels, chains and resorts. Deployment: Cloud versus Cloud, mobile-first.
| Cloudbeds | StayNTouch | |
|---|---|---|
| Best for | Smaller independents that want PMS, channel manager, booking engine and payments from one vendor, with no integration work. | Properties putting mobile check-in and a guest-facing front desk at the centre of the operation. |
| Property size | 20–80 rooms — independents and hostels | Mid-size to large hotels, chains and resorts |
| Deployment | Cloud | Cloud, mobile-first |
| Pricing model | Per-room subscription, bundled distribution and payments | Per-room subscription — not published |
| Where it is strongest | Broad international, strong among independents | Primarily North America |
| Known for | One-vendor bundling — the whole stack from a single supplier | Mobile-first check-in and untethered front desk |
| Our coverage | 20 stories | 8 stories |
The companies
Cloudbeds
By the numbers
StayNTouch
By the numbers
Company timelines
Founding and ownership milestones on one axis. Each dot is an event described below.
How each got here
Ownership and funding history — it shapes roadmap, support and pricing more than any feature list does.
Cloudbeds
- 2012Founded in San Diego by Adam Harris and Richard Castle, aimed at independent properties underserved by enterprise systems.
- 2021Raises a large growth round with investors including SoftBank and Viking Global, funding international expansion.
StayNTouch
- 2012Founded as a mobile-first alternative to desktop-bound front desk systems.
- 2016Shiji Group invests, later moving to full ownership.
- Mar 2020The US administration orders Shiji to divest StayNTouch on national security grounds.
- Aug 2020MCR, then the fifth-largest US hotel owner-operator, buys the company for $46 million — putting a PMS under the ownership of a hotel operator rather than a software group.
What has happened lately
From our daily desk, rebuilt on every publish — funding, launches, contracts and leadership moves at each company.
Cloudbeds
- 31 Aug 2026ExplorUS Unifies 30 Park Properties on Cloudbeds
- 28 Jun 2026Josh Graham Appointed Cloudbeds Market Development Head
- 28 Jun 2026Top Oracle Hospitality Alternatives for Large Hotels
- 26 Jun 2026Cloudbeds and Vacatia Showcase Hybrid Timeshare Integration
- 26 Jun 2026Cloudbeds and Vacatia Showcase Platform Extensibility
StayNTouch
- 16 May 2026Stayntouch PMS Overview and Performance Metrics
- 13 May 2026Stayntouch Named Hotel PMS Company Of The Year
- 8 May 2026IDeaS and Stayntouch Automate Revenue Hurdle Logic
- 2 May 2026Mews PMS vs. Stayntouch: Choosing the Best Property System
- 17 Apr 2026Storey Hotel Management Expands Stayntouch Partnership
From our reporting on alternatives
Where our newsroom has already looked at switching options in this category.
Hotel Tech Report ranks the leading alternatives to Cloudbeds using data from nearly 6,000 verified reviews, identifying Little Hotelier as the top overall performer.
10 Jun 2026Frequently asked
+What is the difference between Cloudbeds and StayNTouch?
Cloudbeds — Cloud, built for 20–80 rooms — independents and hostels, known for one-vendor bundling — the whole stack from a single supplier. StayNTouch — Cloud, mobile-first, built for Mid-size to large hotels, chains and resorts, known for mobile-first check-in and untethered front desk.
+Which is better for a smaller property, Cloudbeds or StayNTouch?
Cloudbeds targets 20–80 rooms — independents and hostels. StayNTouch targets mid-size to large hotels, chains and resorts. Match the system to the property size before comparing features — it settles most of this decision on its own.
+How is Cloudbeds priced compared with StayNTouch?
Cloudbeds: Per-room subscription, bundled distribution and payments. StayNTouch: Per-room subscription — not published. Neither publishes list pricing, so both quote per property — any figure quoted elsewhere is a sales quote, not a price list.
Sources for the comparison table