pms comparison
Oracle Hospitality vs StayNTouch
In short
Choose Oracle Hospitality if you run large hotels, chains and luxury groups. Choose StayNTouch if you run mid-size to large hotels, chains and resorts. Deployment: OPERA Cloud (SaaS) and OPERA 5 (on-premise) versus Cloud, mobile-first.
| Oracle Hospitality | StayNTouch | |
|---|---|---|
| Best for | Enterprise and luxury groups needing the deepest module set and full configuration control, with the implementation to match. | Properties putting mobile check-in and a guest-facing front desk at the centre of the operation. |
| Property size | Large hotels, chains and luxury groups | Mid-size to large hotels, chains and resorts |
| Deployment | OPERA Cloud (SaaS) and OPERA 5 (on-premise) | Cloud, mobile-first |
| Pricing model | Enterprise licence plus implementation — not published | Per-room subscription — not published |
| Where it is strongest | Global, the default in large chains | Primarily North America |
| Known for | The industry's enterprise standard for three decades | Mobile-first check-in and untethered front desk |
| Our coverage | 14 stories | 8 stories |
The companies
Oracle Hospitality
By the numbers
StayNTouch
By the numbers
Company timelines
Founding and ownership milestones on one axis. Each dot is an event described below.
How each got here
Ownership and funding history — it shapes roadmap, support and pricing more than any feature list does.
Oracle Hospitality
- 2014Oracle acquires MICROS Systems for roughly $5.3 billion at $68 per share. MICROS brought around 30,000 hotel and casino customers and the OPERA property management system with it.
- 2018–OPERA Cloud launches as the SaaS successor to the on-premise OPERA 5, beginning a long migration that is still under way across the installed base.
StayNTouch
- 2012Founded as a mobile-first alternative to desktop-bound front desk systems.
- 2016Shiji Group invests, later moving to full ownership.
- Mar 2020The US administration orders Shiji to divest StayNTouch on national security grounds.
- Aug 2020MCR, then the fifth-largest US hotel owner-operator, buys the company for $46 million — putting a PMS under the ownership of a hotel operator rather than a software group.
What has happened lately
From our daily desk, rebuilt on every publish — funding, launches, contracts and leadership moves at each company.
Oracle Hospitality
- 5 Aug 2026Minor Hotels Rolls Out Oracle OPERA Cloud Across 106 Properties
- 28 Jun 2026Top Oracle Hospitality Alternatives for Large Hotels
- 17 Jun 2026Loews Hotels Launches Unitied Guest Engagement Platform
- 17 Jun 2026Oracle Integrates AI Assistant Into Opera Cloud PMS
- 16 Jun 2026Comparison: EMMA vs. Oracle OPERA PMS for Hotels
StayNTouch
- 16 May 2026Stayntouch PMS Overview and Performance Metrics
- 13 May 2026Stayntouch Named Hotel PMS Company Of The Year
- 8 May 2026IDeaS and Stayntouch Automate Revenue Hurdle Logic
- 2 May 2026Mews PMS vs. Stayntouch: Choosing the Best Property System
- 17 Apr 2026Storey Hotel Management Expands Stayntouch Partnership
From our reporting on alternatives
Where our newsroom has already looked at switching options in this category.
Recent data from Hotel Tech Report identifies Mews, Cloudbeds, and HOTELTIME as the leading alternatives for large hotels seeking to replace Oracle's legacy systems. The report focuses on cloud-native solutions that offer better integration and user experience.
28 Jun 2026Frequently asked
+What is the difference between Oracle Hospitality and StayNTouch?
Oracle Hospitality — OPERA Cloud (SaaS) and OPERA 5 (on-premise), built for Large hotels, chains and luxury groups, known for the industry's enterprise standard for three decades. StayNTouch — Cloud, mobile-first, built for Mid-size to large hotels, chains and resorts, known for mobile-first check-in and untethered front desk.
+Which is better for a smaller property, Oracle Hospitality or StayNTouch?
Oracle Hospitality targets large hotels, chains and luxury groups. StayNTouch targets mid-size to large hotels, chains and resorts. Match the system to the property size before comparing features — it settles most of this decision on its own.
+How is Oracle Hospitality priced compared with StayNTouch?
Oracle Hospitality: Enterprise licence plus implementation — not published. StayNTouch: Per-room subscription — not published. Neither publishes list pricing, so both quote per property — any figure quoted elsewhere is a sales quote, not a price list.
Sources for the comparison table