Roommaster Unveils Cloud PMS and AI Suite at London Show
Roommaster introduces its upgraded cloud property management platform and autonomous AI operational suite at the Independent Hotel Show London.
The short answer
Roommaster will demonstrate its rebuilt cloud PMS alongside a multilingual AI suite at the Independent Hotel Show London 2026. The platform cuts administrative overhead by 40% and delivers up to a 35% increase in RevPAR through automated rate adjustments.
The short version
- Roommaster will demonstrate its cloud PMS and AI automation tools at Independent Hotel Show London 2026.
- Olympia London attendees can see demonstrations of voice and text AI agents designed to handle after-hours inquiries and bookings directly.
- 35% RevPAR gains and 40% direct booking increases are reported by properties using the vendor's dynamic distribution and automated pricing tools.
Roommaster will showcase its cloud-based property management system and autonomous AI suite at the Independent Hotel Show London at Olympia London on October 5–6, 2026 [1]. The hospitality technology vendor designed the software to cut front-desk check-in times by 50% and reduce operational administrative tasks by 40% for boutique and independent operators [1].
Where is Roommaster showcasing its new cloud technology?
Roommaster is presenting the system at Booth 2335 during the Independent Hotel Show London at Olympia London, scheduled for October 5th and 6th, 2026, as eHotelier reported [1]. The event gathers luxury, boutique, and independent hoteliers focusing on the theme "Shaping Tomorrow" [1]. According to eHotelier, the vendor plans live demonstrations and working sessions detailing how independent properties can unify operational systems that historically operated in silos [1].
What capabilities does the Reimagined roommaster PMS introduce?
The rebuilt cloud platform reduces user clicks by 60% and runs three times faster than legacy configurations, according to eHotelier coverage [1]. Built on architecture providing a 99.95% uptime reliability standard, the platform combines housekeeping, payments, front desk operations, direct guest messaging, and reservations [1]. Operator training intervals drop by approximately 50%, enabling new front-desk employees to onboard rapidly [1]. Additionally, integrated booking engine and channel management tools synchronise rates across hundreds of online travel agencies, helping properties secure up to 40% more direct bookings [1].
| Operational Metric | Legacy System Performance | Reimagined PMS Metric |
|---|---|---|
| Check-in Speed | Standard Baseline | 50% faster [1] |
| Administrative Workload | Standard Baseline | 40% reduction [1] |
| System Speed | Standard Baseline | 3x faster [1] |
| Interface Navigation | Standard Baseline | 60% fewer clicks [1] |
| Staff Training Duration | Standard Baseline | 50% reduction [1] |
| System Availability | Not Disclosed | 99.95% uptime [1] |
| Direct Bookings Growth | Standard Baseline | Up to 40% increase [1] |
| RevPAR Performance | Standard Baseline | Up to 35% increase [1] |
How does the roommaster AI suite automate front desk and reservation tasks?
The roommaster AI suite processes round-the-clock inquiries through dedicated voice and text automation modules [1]. According to eHotelier, an AI voice tool named roommaster Concierge answers incoming telephone calls continuously, converses in native guest languages, and logs reservations straight into the PMS database [1]. This telephony agent captures after-hours sales demand instead of routing potential customers to voicemail systems [1]. Meanwhile, the AI Guest Management module automates communication threads over WhatsApp, email, and website live chat across pre-booking inquiries through post-stay outreach [1].
How does the automated revenue management tool adjust room rates?
The platform includes an automated revenue management system that monitors broader hotel market patterns and recalculates room prices in real time, eHotelier reported [1]. Hoteliers define commercial yield boundaries and overarching pricing rules, while the algorithm executes rate changes autonomously throughout the trading day [1]. Roommaster reports that properties implementing the algorithmic pricing engine achieve RevPAR gains of up to 35% [1].
Reported by
This article was written from the following reporting. Follow the links for the original coverage.
- [1]Roommaster Debuts Cloud PMS and AI Suite in London— eHotelier
Frequently asked
+When and where is Roommaster presenting its new software?
Roommaster is showcasing its software at Booth 2335 during the Independent Hotel Show London, hosted at Olympia London on October 5–6, 2026.
+What performance improvements does the Reimagined roommaster PMS deliver?
The cloud platform runs three times faster, cuts navigation clicks by 60%, halves staff training duration, and operates on a 99.95% uptime standard while quickening check-in times by 50%.
+What functions does the roommaster Concierge voice tool handle?
Roommaster Concierge is an autonomous voice agent that answers telephone inquiries 24/7 in multiple guest languages and completes room reservations directly inside the property management system.
+How does the AI suite assist with hotel messaging channels?
The AI Guest Management module communicates with guests via email, web chat, and WhatsApp from pre-booking questions through post-stay follow-up, confirming reservation details and capturing sales while staff are off-duty.
+What financial upside does the integrated revenue tool claim to offer?
The automated revenue tool monitors market demand and adjusts room rates in real time within owner-set guidelines, generating RevPAR increases of up to 35%.
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