PurchasePlus Relocates Headquarters to US in Major Expansion
Procurement platform PurchasePlus moves its primary headquarters to Seattle while hiring executive talent to fuel global growth.
The short answer
Procurement technology platform PurchasePlus has relocated its main headquarters to Seattle, Washington. The expansion includes six strategic hires across the United States and Europe to drive international brand scaling.
“We’re delighted to welcome such experienced individuals to our growing American corporate family and will never lose sight of the fact that talented people and not just advanced technology have driven PurchasePlus’ success for the past quarter century.”
The short version
- PurchasePlus relocated its primary headquarters to Seattle under CEO Malcolm Jull's direction.
- Four US executives and two European leaders were hired to manage global operations.
- The procurement software platform has processed over $20 billion in total hospitality purchases.
Australian-founded hospitality procurement platform PurchasePlus has moved its primary base of operations to Seattle, Washington, marking the largest expansion in the company's 25-year history [1]. CEO Malcolm Jull is personally leading the new American headquarters as the company targets broader international growth and establishes an executive team to support US and European operations [1].

Why is PurchasePlus relocating its primary base to Seattle?
PurchasePlus relocated to Seattle to support its largest international expansion and manage growing global operations from a US base [1]. The move allows Chief Executive Officer Malcolm Jull to personally lead the brand's American corporate presence [1]. Lodging Magazine reported that the move is designed to help hotel brands, operators, and owners manage international business across various tax regimes, units of measure, and languages [1].

Which executive hires are leading the US and European expansion?
PurchasePlus appointed four US-based executives along with two European leaders to drive its operational scaling [1]. The new US team includes Karen O'Neill as senior vice president of revenue, Jessica Hayes as commercial director for the United States, Jon Castillo as vice president of partnerships, and Jennifer Coppernoll as implementation manager [1]. In Europe, Natallie Cobden joined as commercial director for the UK and Europe, while Stoyan Petrov was named implementation manager for the UK [1].
What track record does PurchasePlus bring to the US market?
Since its founding in 1999, PurchasePlus has served as a back-of-house procurement operating system across the Asia-Pacific region, Southeast Asia, and the United Kingdom [1]. According to Lodging Magazine, the platform has processed more than $20 billion in hotel partner purchases while cutting operational costs for clients by 12 to 15 percent [1]. Its client portfolio includes major hotel groups such as Accor, IHG Hotels & Resorts, Marriott, Capella Hotels, and Landmark Group [1].

| Metric or Feature | Details / Performance standard |
|---|---|
| Total Purchases Processed | Over $20 billion [1] |
| Customer Operational Cost Reduction | 12% to 15% [1] |
| PEPPOL Compliance Scope | 25 countries [1] |
| Security Frameworks | ISO 27001 and SOC 2 Type 2 [1] |
What core procurement services does the platform offer hoteliers?
The platform provides end-to-end automated purchasing from email to approved invoice without manual data entry [1]. It features real-time recipe and menu costing, live inventory visibility, and budget tracking that links purchase orders and invoices to specific cost centers [1]. Additionally, PurchasePlus offers supplier engagement tools, centralized reporting analytics, and security validation via ISO 27001 and SOC 2 Type 2 compliance through its Trust Center [1]. The software supports PEPPOL e-invoicing standards across 25 countries [1].
Reported by
This article was written from the following reporting. Follow the links for the original coverage.
- [1]PurchasePlus Moves Headquarters to US in Major Expansion— Lodging Magazine
Frequently asked
+Where is the new PurchasePlus headquarters located?
PurchasePlus has established its new primary headquarters in Seattle, Washington, personally led by Chief Executive Officer Malcolm Jull [[1]].
+What financial savings does PurchasePlus claim to provide?
According to Lodging Magazine, PurchasePlus has reduced customer operational costs by 12 to 15 percent and processed over $20 billion in total purchases [[1]].
+Who are the key executive hires for PurchasePlus in the US?
The new US hires include Karen O'Neill (SVP Revenue), Jessica Hayes (Commercial Director, US), Jon Castillo (VP Partnerships), and Jennifer Coppernoll (Implementation Manager) [[1]].
+Which major hotel brands use PurchasePlus?
PurchasePlus has worked with hospitality clients including Accor, IHG Hotels & Resorts, Marriott, Capella Hotels, and Landmark Group [[1]].
+What security standards does PurchasePlus meet?
PurchasePlus uses ISO 27001 to validate its management system design and SOC 2 Type 2 to validate its ongoing operational effectiveness [[1]].
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