operationseHotelier··1 min·For: Owner, GM, F&B, Revenue, Ops
How Digital Ordering Recaptures Lost Hotel F&B Revenue
Hotels are losing thousands in annual revenue to third-party delivery services, but adopting in-house mobile ordering can recapture these funds and improve the guest experience.
Key Takeaways
- 1Implement mobile ordering platforms to capture revenue currently lost to third-party delivery apps like UberEats and DoorDash.
- 2Leverage data collection from in-house platforms to understand guest preferences and drive personalized upselling opportunities.
- 3Improve operational efficiency by reducing manual orders via phone, allowing staff to focus on high-value guest interactions.
Source: eHotelier
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