Maya Hotels Launches Dear Charlotte Rooftop in NC
Maya Hotels removed 11 rooms from its Hilton Garden Inn Steele Creek build to debut Dear Charlotte, its first independent rooftop venue.
The short answer
Maya Hotels will open its first independent food and beverage venue, Dear Charlotte, atop the Hilton Garden Inn Steele Creek in late fall. The operator revised pandemic construction plans by removing 11 sixth-floor rooms to create the 250-capacity rooftop concept.
“With Dear Charlotte, we wanted to create something beautiful, specific and unexpected in a part of the city that deserves a gathering place of its own.”
The short version
- Maya Hotels removed 11 top-floor hotel rooms to make space for the Dear Charlotte rooftop concept.
- Hilton Garden Inn Steele Creek will open with 124 guestrooms alongside the 250-capacity rooftop venue.
- Dear Charlotte features a 1,744-square-foot outdoor patio and a 344-square-foot botanical greenhouse.
Maya Hotels will launch Dear Charlotte, an independent rooftop restaurant, cocktail bar, and event venue, atop the new Hilton Garden Inn Steele Creek in southwest Charlotte, North Carolina, in late fall [1]. The project represents the hospitality company's first proprietary food and beverage concept, repositioning top-floor square footage away from guestrooms into revenue-generating dining space [1].
Why did Maya Hotels eliminate guestrooms for dining space?
Maya Hotels altered the building program after construction paused during the pandemic, removing 11 planned guestrooms from the hotel's sixth floor to build the rooftop dining and drinking venue [1]. The development was originally conceived as a standard hotel without an independent food and beverage component [1]. According to reporting by Asian Hospitality, co-CEOs and cousins Parimal Thakor and Krishna Deva decided to revise the structure to capitalize on local demand in the expanding Steele Creek submarket [1]. The final design leaves the Hilton Garden Inn Steele Creek with 124 guestrooms alongside its dedicated meeting facilities [1].

What event capacities and venue spaces will Dear Charlotte offer?
Dear Charlotte will accommodate up to 250 guests across both private and semi-private indoor and outdoor zones [1]. As detailed by Asian Hospitality, the layout divides the top floor into dedicated zones suited for corporate dinners, wedding celebrations, client entertaining, and networking events [1]. The footprint features an interior dining room and bar alongside outdoor terrace real estate [1].
| Space | Square Footage | Guest Capacity | Key Features |
|---|---|---|---|
| Dining Room & Bar | Not specified | Up to 100 | Black millwork, backlit shelving, teal zellige tile |
| Outdoor Patio | 1,744 sq ft | Up to 100 | Open-air rooftop seating and event hosting |
| Greenhouse | 344 sq ft | 8 to 50 | Glass-enclosed private and semi-private dining |
| Entire Venue Buyout | Combined footprint | Up to 250 | Full indoor-outdoor rooftop access |

What architectural and botanical design elements define the concept?
Thakor and Deva directed the venue aesthetics alongside interior design partners, centering the visual identity on Queen Charlotte of Mecklenburg-Strelitz, the patron of arts and amateur botanist after whom Charlotte is named [1]. Design accents detailed in Asian Hospitality coverage include reindeer moss chandeliers, an arrival wall covered in faux ivy featuring a replica historical statue, and teal zellige tiles paired with black millwork [1]. Arched backlit bar shelving complements the botanical greenhouse enclosure [1].

What does the culinary and cocktail program feature?
The culinary program centers around artisan pizzas baked in PizzaMaster deck ovens, accompanied by pizza dough sandwiches, shared plates, salads, dips, and vegan menu selections [1]. In parallel, the cocktail list relies on botanical recipes inspired by Queen Charlotte's botanical background [1]. Asian Hospitality noted that the destination will operate with its own distinct menu rather than a standard select-service hotel offering [1].
Where is the property situated within the Charlotte market?
The rooftop venue and hotel sit in southwest Charlotte near the Charlotte Douglas International Airport, Charlotte Premium Outlets, and Topgolf [1]. The location also offers transit access to Charlotte's planned River District development [1]. Thakor, a Charlotte native, and Deva, who spent part of her childhood in nearby Gastonia, targeted the Steele Creek area because they identified a lack of distinctive gathering venues in this part of the city [1].
How does Dear Charlotte fit into Maya Hotels' broader portfolio?
Dear Charlotte marks Maya Hotels' 30th year in hospitality, following its expansion from an initial single motel in 1995 to branded assets across the Carolinas [1]. Asian Hospitality reported that Maya Hotels completed renovations across three Carolinas properties in January, updating approximately 34 percent of its guest room inventory as part of its capital deployment strategy [1]. Those capital projects upgraded technology, layouts, public areas, and guestrooms across the regional portfolio, preceding this transition into independent food and beverage operations [1].
Reported by
This article was written from the following reporting. Follow the links for the original coverage.
- [1]Maya Hotels Debuts 'Dear Charlotte' Rooftop Concept in NC— asianhospitality.com
- [2]Maya Hotels Debuts Independent Rooftop F&B Concept in NC— asianhospitality.com
Frequently asked
+Where is Dear Charlotte located?
Dear Charlotte is situated on the rooftop of the Hilton Garden Inn Steele Creek in southwest Charlotte, North Carolina, near Charlotte Douglas International Airport, Charlotte Premium Outlets, and Topgolf.
+Why did Maya Hotels sacrifice hotel rooms for the restaurant?
During a pandemic construction pause, Maya Hotels revised building plans to convert 11 sixth-floor guestrooms into a destination dining and cocktail space to bring a distinctive gathering venue to Steele Creek.
+What is the total capacity of Dear Charlotte?
The venue can host up to 250 guests across an indoor dining room and bar for 100, a 1,744-square-foot patio for 100, and a 344-square-foot greenhouse holding eight to 50 people.
+What type of food and drinks will Dear Charlotte serve?
The concept features botanical cocktails inspired by Queen Charlotte, artisan pizzas baked in PizzaMaster ovens, pizza dough sandwiches, shared plates, dips, salads, and vegan options.
+How many guestrooms will the Hilton Garden Inn Steele Creek have?
The hotel property will open with 124 guestrooms along with dedicated meeting rooms for events.
+Who owns and operates Dear Charlotte?
Maya Hotels owns and operates the concept, led by Co-CEOs and cousins Parimal Thakor and Krishna Deva, whose parents established the company in 1995.
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