GuestCentric and HOVR Add Interactive Video to 865 Engines
GuestCentric and HOVR deployed interactive video across 865 independent hotel booking engines in a single morning without property-level coding.
The short answer
GuestCentric and HOVR have activated interactive video features across 865 independent hotel booking engines in a single morning. The zero-code deployment brings room layout previews and guest-generated video directly to direct reservation channels.
The short version
- GuestCentric and HOVR activated interactive video across 865 hotel booking engines in one morning without property-level coding.
- 865 independent properties gained room layout previews and guest-generated content alongside automated real-time upselling.
- HOVR and GuestCentric will now measure traveler engagement and publish case studies to demonstrate commercial conversion impact.
GuestCentric and HOVR deployed interactive video tools across 865 hotel booking engines in a single morning, bringing visual storytelling and direct guest engagement to independent properties without requiring code changes, technical development, or operational effort from on-site hotel staff [1]. The rollout combines HOVR video capabilities with GuestCentric's direct booking engine [2].
How did GuestCentric and HOVR execute the 865-hotel rollout?
The companies completed the deployment via a centralized technical activation that integrated HOVR's interactive video platform directly into 865 GuestCentric booking engines [1]. According to Lodging Magazine, the rollout was completed in a single morning without requiring hotel teams to spend months completing property-by-property technical integrations [1].
As reported by Hotel Business, the integration avoided technical work, operational friction, and code modifications for participating properties [2]. Jason Craparo, chief executive officer of HOVR, noted that the joint execution demonstrates how visual tools can deploy across an entire portfolio almost immediately [1]. Pedro Colaco, chief executive officer and co-founder of GuestCentric, emphasized that the deployment avoids enterprise costs and complexity for independent properties [1].
| Deployment Metric | Details and Implementation Scope |
|---|---|
| Total Booking Engines Activated | 865 hotel clients [1] |
| Deployment Timeline | Single morning activation [1] |
| Hotel-Side Technical Work | Zero coding or technical lift required [1] |
| Core Visual Capabilities | Room layout previews and authentic guest-generated content [1] |
| Booking Engine Capabilities | Real-time guidance, personalized recommendations, upselling [2] |
What visual features do travelers see in the booking engine?
Travelers using the updated booking engines can interact directly with visual storytelling layers embedded in their reservation path [1]. According to Lodging Magazine, guests can preview room layouts and watch authentic guest-generated content before completing their reservations [1].
These interactive video elements work alongside GuestCentric's artificial intelligence tools [1]. The platform provides real-time guidance as soon as travelers enter the hotel website, offering personalized recommendations and upselling opportunities created to lift conversion rates [2].
What are the commercial goals for independent hotels?
The primary commercial objectives of the rollout are lifting direct booking conversions, increasing revenue per booking, and improving the overall guest digital journey [1]. Independent properties gain access to interactive commerce features that are typically restricted to large hotel chains due to cost and software development barriers [1].
Hotel Business reported that the technology pairs visual discovery with direct upselling prompts [2]. By presenting real-time room previews alongside tailored purchase suggestions, the system targets higher guest spend during direct web visits [2].
What next steps will GuestCentric and HOVR undertake?
Following the immediate activation across 865 properties, both companies will focus on helping participating hotels publish relevant visual assets across their reservation funnels [1]. According to Lodging Magazine and Hotel Business, the partners plan to track traveler engagement metrics and study conversion behavior [[1], [2]].
The vendors will also collaborate on customer education, joint marketing programs, detailed case studies, and continued expansion of the interactive video program across global hotel clients [[1], [2]].
Reported by
This article was written from the following reporting. Follow the links for the original coverage.
- [1]HOVR and GuestCentric Launch Video on 865 Engines— Lodging Magazine
- [2]GuestCentric and HOVR Launch Interactive Video on 865 Engines— Hotel Business
Frequently asked
+How many hotel booking engines received the HOVR video update?
The interactive video update was activated across 865 hotel booking engines in a single morning through a centralized technical deployment managed by GuestCentric and HOVR [[1]].
+Did hotel staff have to write code or complete technical work?
No, the rollout required zero coding, operational friction, or technical work from on-site hotel staff, allowing independent properties to avoid complex software development tasks [[1], [2]].
+What interactive video features do guests see during booking?
Guests can preview detailed room layouts and watch authentic guest-generated video content directly inside the hotel reservation journey [[1]].
+How does the system support revenue generation and direct sales?
The system combines visual media with real-time website guidance, personalized recommendations, and targeted upselling prompts designed to lift direct booking conversion rates and revenue [[1], [2]].
+What will GuestCentric and HOVR focus on following the initial launch?
The companies will help hotels publish relevant content, measure guest engagement and conversion behavior, publish case studies, conduct customer education, and expand the integration [[1], [2]].
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