The Hospitality Newsletter
Today Sunday, August 23, 2026

reputation comparison

GuestRevu vs TrustYou

In short

Choose GuestRevu if you run independents and small groups. Choose TrustYou if you run independents to chains. Deployment: Cloud versus Cloud.

GuestRevu TrustYou
Best forProperties wanting guest surveys and review management aimed at operational fixes.Hotels consolidating reviews and guest feedback into one score and response workflow.
Property sizeIndependents and small groupsIndependents to chains
Where it is strongestSouth Africa-founded, UK and EuropeGermany-founded, global
Known forSurvey-led feedback rather than review scraping aloneReview aggregation and the TrustScore
Our coverage2 stories2 stories

What has happened lately

From our daily desk, rebuilt on every publish — funding, launches, contracts and leadership moves at each company.

Frequently asked

+What is the difference between GuestRevu and TrustYou?

GuestRevu — Cloud, built for Independents and small groups, known for survey-led feedback rather than review scraping alone. TrustYou — Cloud, built for Independents to chains, known for review aggregation and the TrustScore.

+Which is better for a smaller property, GuestRevu or TrustYou?

GuestRevu targets independents and small groups. TrustYou targets independents to chains. Match the system to the property size before comparing features — it settles most of this decision on its own.

+How is GuestRevu priced compared with TrustYou?

GuestRevu: Subscription — not published. TrustYou: Subscription — not published. Neither publishes list pricing, so both quote per property — any figure quoted elsewhere is a sales quote, not a price list.

Sources for the comparison table