technologyasianhospitality.com··1 min·For: Marketing, Revenue, IT, GM
Radisson Launches ChatGPT App for Hotel Discovery
Radisson Hotel Group has partnered with Accenture to launch a ChatGPT app allowing travelers to search, compare, and book over 1,000 properties globally using natural conversation. The app integrates live inventory and rates, serving as a new direct booking channel for the group.
Key Takeaways
- 1Users can search over 1,000 properties across 100+ countries with live inventory and rates via ChatGPT.
- 2Accenture built the app using its AI Merchant Center to connect real-time hotel data directly to the AI interface.
- 3Future updates will add personalization, loyalty recognition, in-chat booking, and AI concierge features.
Source: asianhospitality.com
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