The Hospitality Newsletter
Today Saturday, September 12, 2026

Hospitality news — 2026-05-19

26 stories covered that day.

Leveraging AI to Reclaim Direct Guest Relationships Restaurant and hospitality operators are increasingly using AI and first-party digital channels to bypass third-party in… technology Hospitality Technology · Casablanca Hotelsoftware Features and Performance Review Casablanca hotelsoftware is a property management system ranked 34th globally, focused on digitizing hotel operations an… technology Hotel Tech Report · Ras Al Khaimah to Double Hotel Room Supply by 2030 Ras Al Khaimah is transitioning into a global luxury hub with plans to more than double its hotel capacity and open high… general Skift · Mandarin Oriental Debuts Abu Dhabi Standalone Residences Mandarin Oriental has announced the development of 35 ultra-luxury standalone residences within the iconic Emirates Pala… finance Hotels Magazine · Wyndham Appoints New CAO and Updates CEO Health Status Wyndham Hotels & Resorts is undergoing a leadership transition in its accounting department while CEO Geoff Ballotti und… general Hotel Dive · JLL Arranges Financing for Hyatt Regency Ontario Upgrade JLL Capital Markets has arranged financing for the repositioning of the Hyatt Regency Ontario, a 484-key hotel located i… finance Lodging Magazine · Optimizing Hotel Staffing With Management Platforms Hotels are leveraging workforce management platforms to implement standardized metrics, role redesigns, and property-wid… hr HospitalityNet · Hoteliers Embrace Daily AI Use but Value Human Check-Ins A new Mews survey reveals that while 98% of hoteliers use AI daily across 11 major tasks, the majority still believe the… technology eHotelier · Mews Survey Reveals Rapid AI Adoption in Hotel Operations A new Mews survey reveals that 98% of hoteliers have utilized AI in the past six months, with the technology now handlin… technology Hotels Magazine · Wyndham CEO Geoff Ballotti Diagnosed With Cancer Wyndham CEO Geoff Ballotti has been diagnosed with multiple myeloma but will continue to lead the company while undergoi… general Skift · Annie Korsmo to Chair HSMAI Europe Sales Advisory Board Annie Kristi Korsmo, Director of Sales at Nordic Hotels & Resorts, has been appointed as the new Chair of the HSMAI Euro… hr eHotelier · Marriott CIO Outlines Global AI Deployment Strategy Marriott International is undergoing a multiyear technology transformation, with CIO Naveen Manga identifying 2026 as th… technology Hotel Dive · Is Human Dexterity the Key to the Robotic Revolution? The hospitality industry is shifting from delivery-based robotics to humanoid robots capable of fine motor tasks and tac… technology Hospitality Technology · Spirit Airlines Strategy Focuses on Aggressive Ancillary Fee Spirit Airlines is prioritizing ancillary revenue growth through unbundled fees and creative advertising while acknowled… finance Skift · Accor Extends PSG Partnership Through 2030 Accor has renewed its partnership with Paris Saint-Germain through 2030, shifting its strategy from broad media exposure… marketing Skift · Bank of Maldives vs. Sertifi: Payment Platform Comparison This report compares Bank of Maldives and Sertifi by Flywire, finding Sertifi to be the superior choice for brand proper… technology Hotel Tech Report · Hotel Equities to Manage Holiday Inn Express Waikiki Hotel Equities has officially added the Holiday Inn Express Waikiki by IHG to its management portfolio, marking a signif… operations Lodging Magazine · How Hotels Are Redefining Wine and Food in 2026 Hotel dining has evolved from a convenience to a destination, using technology and storytelling to create immersive wine… operations HospitalityNet · Activist Investor Corvex Demands Sale Of Whitbread Activist hedge fund Corvex Management is pressuring Whitbread, the parent company of Premier Inn, to launch a formal sal… finance Skift · The Rise of Data-Driven Wellness and Biohacking in Hotels The hospitality wellness industry is shifting toward a data-driven model where guests seek optimization and longevity ra… technology HospitalityNet · Hyatt Regency Atlanta Northwest Completes Major Renovation The Hyatt Regency Suites Atlanta Northwest has debuted a comprehensive multi-million dollar renovation of its 202 suites… operations Hotels Magazine · Rōti Scales Globally With Delivery-First Tech Stack Rōti Modern Mediterranean is expanding into London and Atlanta by prioritizing delivery-only kitchens and a shared digit… technology Hospitality Technology · Hotel Information Is Broken and So Is Discovery Generic hotel searches are declining as Google Search becomes a transaction-heavy tool, pushing the discovery phase of t… technology HospitalityNet · Hotel Decisions Form Before Guests Reach Search Engines Traveler decision-making is shifting toward AI and creator content before search engines are even utilized, while the Mi… marketing HospitalityNet · How OVO Patagonia Redefines Luxury With Cliffside Capsules OVO Patagonia is a niche luxury property featuring four transparent capsules suspended 270 meters above a private reserv… operations Hotels Magazine · The PIG Exits Groombridge Place Hotel In Kent The PIG Hotels has announced its exit from the Groombridge Place project in Kent, selling the historic estate to a priva… finance Boutique Hotel News ·