G6 Hospitality Launches SHIELD6 Safety Program
G6 Hospitality rolls out SHIELD6 regional safety and security training for Motel 6 and Studio 6 franchisees to address guest feedback and reviews.
The short answer
G6 Hospitality has introduced SHIELD6, a regional safety and security training program for Motel 6 and Studio 6 operators. The curriculum provides hands-on corporate support, human trafficking prevention, and online review management for targeted properties.
The short version
- G6 Hospitality launched SHIELD6 to provide ongoing regional safety training for Motel 6 and Studio 6 properties.
- Targeted enrollment focuses on properties where guest reviews and feedback indicate a need for improved security measures.
- Training sessions incorporate the Room Next Door human trafficking module, Delight IQ feedback analysis, and Do Not Rent policies.
G6 Hospitality has launched SHIELD6, a nationwide safety training program developed by its safety and security team to provide Motel 6 and Studio 6 franchisees, general managers, and property staff with direct operational training, corporate resources, and ongoing risk-management support based on guest feedback and law enforcement trends [1], [3].
What is the objective of the SHIELD6 safety program?
The SHIELD6 program aims to improve on-property guest security, mitigate safety-related complaints in online reviews, and identify commercial sales opportunities by applying clear safety practices that protect guests, staff, and local communities [1], [2]. As Lodging Magazine reported, the parent company of Motel 6 and Studio 6 designed the program to provide hotel owners and their property teams with continuous awareness and direct corporate engagement rather than treating safety as an isolated event [3].
According to Hotel Business, the initiative pairs enrolled properties directly with the corporate Safety & Security and Brand Performance teams to address specific operational vulnerabilities [2]. Ankit Tandon, vice chairman of G6 Hospitality, stated that front-line property owners and staff maintain safety commitments daily, and the program gives them direct access to corporate security experts and real-world tools [1], [2].
How are hotels selected and enrolled in SHIELD6?
Hotels are targeted and enrolled in the program when recent guest feedback indicates a clear need or operational opportunity to strengthen safety measures on site [1], [2]. Once enrolled, properties receive dedicated communications alongside invitations to upcoming scheduled regional training sessions [2], [3].
Anuj Ladha, national head of brand performance at G6 Hospitality, emphasized that the goal of SHIELD6 is to ensure franchisees maintain continuous access to corporate teams instead of experiencing a one-time training session [1], [2]. The regional framework keeps property-level leadership connected to updated guidance and evolving risk management practices [1].
Which operational tools and modules are included in the curriculum?
Training sessions cover broad security practices, hospitality-related law enforcement trends, standard operating procedures, and specific proprietary systems [2], [3].
| Program Component | Module / Resource Type | Operational Function |
|---|---|---|
| Delight IQ | Guest Feedback System | Monitors and analyzes customer sentiment and safety-related reviews [2], [3] |
| Room Next Door | Anti-Trafficking Module | Dedicated training for the prevention of human trafficking on property [2], [3] |
| G6 Hotline | Reporting Procedure | Direct training on corporate escalation and reporting channels [1], [2] |
| Do Not Rent Policy | Guest Screening Rule | Guidelines on barring disruptive or non-compliant individuals [1], [2] |
| Safety Guides & SOPs | Operational Resources | Standard procedures and direct Safety & Security team contact access [1], [2] |
How is the training delivered to franchise properties?
Regional training sessions are led directly by the G6 Safety & Security team in collaboration with G6 brand performance directors, hotel general managers, and property owners [1], [2]. The structure brings property operators and corporate leadership together in collaborative group environments to evaluate localized operational challenges [1], [3].
This roll-out follows broader franchisee engagement efforts across the brand. Asian Hospitality reported that G6 held regional town halls in August involving more than 150 franchisees across seven states, focusing on business performance metrics, brand initiatives, and regional priorities [1]. SHIELD6 builds upon that regional communication channel by establishing dedicated safety touchpoints [1].
Reported by
This article was written from the following reporting. Follow the links for the original coverage.
- [1]G6 Launches SHIELD6 National Safety Training— asianhospitality.com
- [2]G6 Hospitality Launches SHIELD6 Safety Training— Hotel Business
- [3]G6 Launches SHIELD6 Safety Training for Hotels— Lodging Magazine
Frequently asked
+What is G6 Hospitality's SHIELD6 program?
SHIELD6 is a safety training program created by G6 Hospitality's Safety & Security team for Motel 6 and Studio 6 properties. It delivers hands-on training, corporate resources, and security guidelines to hotel owners, general managers, and staff to improve guest security and resolve safety concerns found in guest reviews.
+Which hotels participate in the SHIELD6 training?
The program targets Motel 6 and Studio 6 properties where recent guest feedback and online reviews point to a need or opportunity to strengthen on-site safety and security practices.
+What specific tools and resources are covered in SHIELD6 sessions?
Sessions cover the Delight IQ customer feedback tool, Room Next Door human trafficking prevention training, G6 Hotline procedures, the corporate Do Not Rent policy, safety resource guides, standard operating procedures, and direct contacts for the Safety & Security team.
+Who leads and attends the SHIELD6 training sessions?
The sessions are led by the G6 Safety & Security team and are attended by hotel owners, general managers, and G6 brand performance directors across designated regional markets.
+Is SHIELD6 a single, one-time training session for franchisees?
No. According to G6 Hospitality leadership, SHIELD6 is designed as an ongoing support structure that provides enrolled franchisees with continuous direct access to corporate security experts, updated guidance, and evolving industry resources.
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