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Original technology The Hospitality Newsletter Team · ·For: IT, Owner, Ops, Investor

Eleven Acquires Stella Networks to Unify Hotel Wi-Fi and Hardware Automation

Guest connectivity provider Eleven purchases Stella Networks from Bright Star Pty Ltd to automate backend infrastructure and ensure brand compliance.

The short answer

Guest connectivity provider Eleven has acquired Stella Networks to bring backend hardware automation to its Wi-Fi platform. The combined system allows corporate IT to enforce network compliance across hotel portfolios without manual engineering.

Eleven Acquires Stella Networks to Unify Hotel Wi-Fi and Hardware Automation
Photo: Vladimir Srajber / Pexels

The short version

  • Eleven integrates Stella Networks to combine guest Wi-Fi management with backend hardware automation.
  • Stella Relay hardware executes network updates on property while blocking human shell access and purging session data.
  • Bright Star Pty Ltd will continue operating Stella Networks as a division of the newly combined business.

Eleven, a provider of guest Wi-Fi and connectivity software, has acquired Stella Networks from Bright Star Pty Ltd. The transaction unites Eleven’s guest-facing cloud platform, ElevenOS, with Stella’s backend infrastructure automation. This integration allows corporate IT teams to remotely monitor, configure, and audit hotel network hardware compliance without requiring on-site engineers or manual device mapping.

Why did Eleven acquire Stella Networks?

The transaction bridges two distinct layers of hotel network engineering [2]. Eleven, an AHLA member, operates a long-standing cloud platform called ElevenOS that manages the guest-facing connectivity experience [1] [2]. Stella Networks operates at the backend infrastructure layer, automating how on-property hardware is discovered, configured, and audited [2]. According to Hospitality Technology, local ownership teams often swap out switches, alter VLAN configurations, or leave network topology undocumented, forcing IT teams to blindly diagnose whether a Wi-Fi outage stems from a software authentication glitch or physical hardware configuration drift [2]. By stacking network automation beneath its guest portal layer, Eleven moves down the OSI model to give enterprise IT a full-stack view of property health [2]. Financial terms of the transaction were not disclosed [2].

close up of network cables plugged into a router
Photo: Brett Sayles / Pexels

How does the Stella Relay secure on-property hardware?

The platform replaces ad hoc access to live network equipment with automated orchestration playbooks built around a defined network standard [1]. To execute these automation sequences, the system utilizes an on-property hardware edge component called the Stella Relay [2]. To maintain strict security boundaries, this edge component actively blocks human shell access [2]. Furthermore, the Stella Relay completely purges all data after every session [1] [2]. Hospitality Technology reported that forcing automation through an edge component with these restrictions dramatically reduces a property’s attack surface [2].

What happens to guest data during network audits?

The Stella Networks platform is designed strictly for network infrastructure layer operations [2]. Because of this specific focus, the platform holds zero personal guest data or financial information [2]. The system is also fully SOC 2 compliant [2].

hotel guest using a smartphone in a modern lobby
Photo: Mikhail Nilov / Pexels

How will corporate IT teams track compliance?

Corporate brand standards teams use the platform to programmatically verify that every switch, router, and access point across distributed properties matches active compliance baselines [2]. This automated approach replaces slow, manual device mapping [2]. Lodging Magazine noted that the system automates how hotel networks are discovered, audited, configured, and monitored [1]. This allows corporate IT to push critical patch updates and audit configurations across thousands of endpoints seamlessly [2]. Ultimately, brands achieve compliance without introducing new backdoor security liabilities or requiring a costly hiring surge of regional network engineers [2].

Platform ComponentPrimary FunctionNetwork Layer
ElevenOSManages guest-facing connectivity experienceSoftware / Authentication
Stella NetworksAutomates hardware discovery, configuration, and auditingBackend Infrastructure
Stella RelayExecutes automation sequences on propertyHardware Edge

What is the future of Bright Star Pty Ltd?

Stella Networks was developed and operated by Bright Star Pty Ltd [1]. Following the acquisition by Eleven, Bright Star Pty Ltd will continue to operate Stella Networks as a division of the combined business [2].

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Frequently asked

+Who acquired Stella Networks?

Guest Wi-Fi and connectivity software provider Eleven acquired Stella Networks from Bright Star Pty Ltd.

+What does Stella Networks do?

Stella Networks is a hospitality network orchestration platform that automates how on-property hotel network hardware is discovered, audited, configured, and monitored.

+What is the Stella Relay?

The Stella Relay is an on-property hardware edge component that executes automation sequences. It allows no human shell access and purges all data after every session.

+Does Stella Networks store guest data?

No. The platform is designed strictly for network infrastructure layer operations and holds zero personal guest data or financial information.

+What happens to the team behind Stella Networks?

Following the acquisition, Bright Star Pty Ltd will continue to operate Stella Networks as a division of the combined business.

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