Dellisart Appoints Mandi Ross as VP of Operations for Sales Max

Dellisart LLC has named hospitality veteran Mandi Ross as vice president of operations for its Sales Max platform, charging her with overseeing the delivery and expansion of remote property-level sales services. Ross brings more than 25 years of industry experience across global sales, extended-stay account strategy, revenue management, and property operations to drive top-line growth for hotel owners [[1], [2]].

What are Mandi Ross's responsibilities at Dellisart?

Mandi Ross oversees the execution and ongoing expansion of Dellisart's Sales Max division [[1], [2]]. In this post, she works directly with hotel owners and on-property staff to strengthen property sales plans, widen commercial account reach, and generate top-line revenue gains, Hotel Business reported [1]. Ross noted that Dellisart structured Sales Max to offer the focused, adaptable assistance that hotel owners require to lift property-level commercial performance [[1], [2]]. According to eHotelier, Dellisart operates as a national hospitality management, investment, and development firm [2].

What background does Ross bring to the commercial platform?

Ross brings more than 25 years of lodging experience covering on-property operations, sales leadership, revenue planning, and global corporate sales [[1], [2]]. Before joining Dellisart, she worked as vice president of sales and revenue for GB Hotel Group [[1], [2]]. While at GB Hotel Group, she directed sales, revenue management, and property marketing across an operational portfolio featuring Marriott, IHG, and Wyndham flags [[1], [2]].

Before that post, Ross spent more than 13 years working inside Marriott International’s Global Sales Organization [[1], [2]]. During her tenure at Marriott, she guided global extended-stay sales plans and managed corporate portfolio accounts across all of Marriott's extended-stay lodging brands [[1], [2]]. Her earlier career featured on-property operational and commercial leadership assignments, including serving as general manager of the TownePlace Suites by Marriott located in Greenville, South Carolina [[1], [2]].

How does Sales Max fit into Dellisart's broader service model?

Sales Max functions as part of a specialized suite of standalone, à la carte services that Dellisart offers alongside its traditional third-party hotel management contracts, according to eHotelier [2]. The firm divides these commercial platforms into distinct disciplines to handle property needs:

Hotel Sales Max specifically provides hotels with dedicated, remote sales professionals who help properties uncover business without staffing an entire internal corporate sales department on site [2]. Dellisart Chairman and CEO Douglas Artusio stated that Ross’s background across single properties, regional portfolios, and global enterprise accounts equips her to balance owner financial expectations with the daily needs of property teams [[1], [2]].

What credentials and industry affiliations does Ross hold?

Ross holds an academic degree alongside formal corporate executive credentials within the extended-stay segment [2]. She earned a Bachelor of Arts in History from Wake Forest University, eHotelier reported [2]. Ross also finished Marriott International’s Executive Excellence Training program [2]. Outside of her corporate executive posts, Ross serves on the Advisory Board of the Extended Stay Lodging Association, reinforcing her specialization in long-term lodging operations [2].