Operations
Stayover
Also written: stay over
What Stayover means
A guest who remains registered for another night rather than checking out on a given day. In hotel operations, stayovers occupy rooms that require lighter daily housekeeping maintenance rather than a full turn, directly reducing laundry costs and room turnover labor hours.
Formula
Stayover Rooms = Total Occupied Rooms - Expected Check-outs
How it is used
Front desk agents and executive housekeepers track stayover counts during morning huddles to allocate staffing efficiently. Because stayover rooms take 15 to 20 minutes to service compared to 30 to 45 minutes for a turnover room, high stayover volume allows operations to trim housekeeping labor hours. Revenue managers monitor stayover ratios to evaluate length-of-stay controls and forecast mid-stay wash, ensuring proper inventory availability for multi-night corporate or leisure guests.
Worked example
A 150-room hotel has 120 occupied rooms on Tuesday morning. The PMS indicates 40 scheduled check-outs for the day. Subtracting 40 departure rooms from 120 total occupied rooms leaves 80 stayover rooms requiring light service for Tuesday evening.
Common mistake
Confusing stayover rooms with extended-stay guests, which leads to miscalculated housekeeping labor allocations and inaccurate length-of-stay forecasting.
Related terms
Frequently asked
+What does Stayover mean in a hotel?
A guest who remains registered for another night rather than checking out on a given day. In hotel operations, stayovers occupy rooms that require lighter daily housekeeping maintenance rather than a full turn, directly reducing laundry costs and room turnover labor hours.
+How is Stayover calculated?
Stayover Rooms = Total Occupied Rooms - Expected Check-outs
+What is an example of Stayover?
A 150-room hotel has 120 occupied rooms on Tuesday morning. The PMS indicates 40 scheduled check-outs for the day. Subtracting 40 departure rooms from 120 total occupied rooms leaves 80 stayover rooms requiring light service for Tuesday evening.
+What is the most common mistake with Stayover?
Confusing stayover rooms with extended-stay guests, which leads to miscalculated housekeeping labor allocations and inaccurate length-of-stay forecasting.