technologyHospitalityNet··1 min·For: Owner, GM, IT, Revenue, Ops
Rise of the Hospitality Engineer Amid Tech Integration Costs
New research shows that over 80% of hospitality professionals face operational stress due to tech issues, with many spending hours each week fixing disconnected systems.
Key Takeaways
- 1Assess the quality of software integrations rather than just the number of systems, as even properties with few tools report significant data sync errors.
- 2Identify 'Hospitality Engineers' within your team to bridge the gap between traditional service skills and the technical expertise required to manage modern tech stacks.
- 3Reduce the 1-3 hours weekly spent on fixing data issues by consolidating fragmented systems into more seamless, well-connected platforms.
Source: HospitalityNet
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