Only 10% of Hotels Trust AI to Automate Room Pricing
While over half of hotels now deploy AI for pricing support, 90% still review recommendations manually amid persistent revenue management labor shortages. Rising operational costs underscore the need for transparent, explainable pricing technology that hoteliers can trust.
Key Takeaways
- 153% of hotels use AI for rate setting, but only 10% allow it to make autonomous decisions
- 247% of operators struggle to hire qualified revenue management staff to oversee pricing
- 343% of surveyed properties still lack a dedicated revenue management system, relying on spreadsheets or intuition
Source: asianhospitality.com
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