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Today Friday, July 31, 2026
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technologyHotel Dive··1 min·For: Marketing, IT, GM, Owner, Revenue

IHG Hotels & Resorts Launches ChatGPT Travel Planner App

IHG has introduced a custom ChatGPT travel planner designed to help travelers discover destinations and book any of its 6,300+ global properties through AI-driven conversations.

Key Takeaways

  1. 1Implement the IHG Travel Planner to provide personalized hotel recommendations and travel ideas through conversational AI.
  2. 2Leverage direct-to-booking links within the ChatGPT interface to reduce friction in the guest reservation journey.
  3. 3Note IHG's strategy of utilizing Google Cloud’s Vertex AI platform for rapid deployment of generative AI features.

Read original source →

Source: Hotel Dive

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