technologyHospitality Technology··1 min·For: IT, GM, Owner, Investor
How Y2K Shaped Brian Cornell’s CIO Leadership Path
Brian Cornell, CIO of Concord Hospitality, shares how his transition from a General Manager to IT leadership during the Y2K crisis established a foundation for internal technical excellence.
Key Takeaways
- 1Embrace operational backgrounds to bridge the gap between technical IT infrastructure and day-to-day hotel property needs.
- 2Leverage historical crisis management experiences like Y2K to build resilient, long-term internal IT departments.
- 3Focus on scalable internal technology leadership rather than relying solely on outsourced functions.
Source: Hospitality Technology
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