technologyeHotelier··1 min·For: F&B, Ops, GM, Revenue
Hotels Adopt Mobile F&B Ordering to Compete With Delivery Apps
Hotels are implementing mobile ordering platforms to capture dining spend lost to third-party delivery apps like DoorDash and Deliveroo. By replacing paper menus with app-free digital ordering, properties can increase F&B revenue by over 30% and streamline operations.
Key Takeaways
- 1Hotels lose dining revenue and upselling opportunities when guests turn to third-party delivery apps for convenience.
- 2Mobile ordering systems allow guests to order and pay via QR codes, routing tickets directly to the POS to cut staff admin.
- 3Properties using digital ordering report average F&B revenue increases exceeding 30% alongside lower order error rates.
Source: eHotelier
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