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Google Launches In-Chat AI Hotel Booking with Major Brands
Featuredtechnologyasianhospitality.com··1 min·For: Revenue, Marketing, Owner, GM

Google Launches In-Chat AI Hotel Booking with Major Brands

Google has expanded its Search AI Mode into a direct booking platform, allowing travelers to search, select, and pay for hotel rooms within the chat interface. Major global chains and OTAs have partnered for the launch, with hotels retaining merchant-of-record status.

Key Takeaways

  1. 1Guests can complete bookings using Google Pay while hotels and OTAs remain the merchant of record.
  2. 2Launch partners include Marriott, Hilton, IHG, Wyndham, Choice, Expedia, and Booking.com.
  3. 3The update also introduces loyalty points and miles redemption displays alongside flight tracking.

Read original source →

Source: asianhospitality.com

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