technologyHospitality Technology··1 min·For: Owner, GM, Ops, IT, F&B
Dairy Queen Expands Voice AI to Address Labor Shortages
American Dairy Queen Corp. is expanding its partnership with Presto Automation to bring voice AI to franchise drive-thrus following a successful six-month pilot.
Key Takeaways
- 1Deploy voice AI to automate greetings and order-taking to mitigate labor shortages and speed up service.
- 2Utilize AI integrations to allow staff to focus on high-value tasks like food preparation and in-person guest interaction.
- 3Leverage data showing voice ordering adoption has nearly doubled among operators in the last year to remain competitive.
Source: Hospitality Technology
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