The Hospitality Newsletter
Today Friday, July 31, 2026
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financeSkift··1 min·For: Owner, GM, Revenue, Investor

Booking Holdings Outpaces Strategy With Merchant Model Shift

Booking Holdings has seen a dramatic shift in its business model, with merchant bookings now representing 70% of its total volume alongside record annual revenues.

Key Takeaways

  1. 1Monitor the rapid shift to the merchant model, which now accounts for 70% of Booking's gross bookings compared to 22% in 2022.
  2. 2Evaluate the financial impact of the 'Connected Trip' strategy as the company integrates lower-margin non-accommodation services.
  3. 3Note the record revenue of $26.9 billion in 2025, signaling Booking's dominance in the online travel agency competitive landscape.

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Source: Skift

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