The Hospitality Newsletter
Today Saturday, September 12, 2026
India Hotel RevPAR Set to Surge on Limited Supply
Featuredfinanceasianhospitality.com··1 min·For: Owner, GM, Revenue, Investor

India Hotel RevPAR Set to Surge on Limited Supply

India's hotel sector is projected to see accelerated growth in the second half of fiscal year 2027, propelled by robust leisure travel, weddings, and tight new supply. Key operators including IHCL and Leela continue to see resort markets significantly outperform business destinations.

Key Takeaways

  1. 1PhillipCapital forecasts stronger H2 FY27 growth driven by weddings, MICE, and limited hotel supply.
  2. 2Leisure resorts outpaced urban properties in Q1, with IHCL seeing high-20% RevPAR gains in Goa and Rajasthan.
  3. 3Top operators posted strong earnings, led by Leela's 41% EBITDA growth and IHCL's 18% increase.

Top Stories

11 stories
Novotel Launches Global Longevity Week Across 630+ Hotels
marketingeHotelier··1 min·For: GM, Marketing, Ops, F&B

Novotel Launches Global Longevity Week Across 630+ Hotels

Novotel has unveiled an annual 'Longevity Week' campaign featuring daily wellness rituals, digital masterclasses, and F&B loyalty incentives across its global portfolio. The initiative follows a 13,000-person study showing high consumer demand for practical, science-backed wellness routines during travel.

Key Takeaways

  1. 1Global campaign activates across Novotel's 630+ properties with on-site programming and streaming masterclasses.
  2. 2Brand research reveals 71% of global consumers prioritize future wellbeing, but many struggle with implementation.
  3. 3Integrates F&B loyalty rewards for plant-forward dining choices to drive ALL Accor member engagement.
Radisson Signs 328-Room Lifestyle Hotel in Sydney
generaleHotelier··1 min·For: Owner, Investor, GM

Radisson Signs 328-Room Lifestyle Hotel in Sydney

Radisson Hotel Group has partnered with Ceerose to develop the 328-room Radisson RED Sydney Haymarket, marking the brand's entry into Australia with a planned 2029 opening.

Key Takeaways

  1. 1New-build, 31-story upper-upscale property scheduled to open in 2029 in downtown Sydney
  2. 2Features 328 rooms, 218 sqm of meeting space, an outdoor pool bar, and a dedicated transit lounge
  3. 3Marks Radisson RED's market debut in Australia near Central Station and Tech Central
Holiday Inn Debuts Next-Gen Lobby in Colorado
operationsasianhospitality.com··1 min·For: Owner, GM, Ops, Investor

Holiday Inn Debuts Next-Gen Lobby in Colorado

IHG and NibbleNook Hospitality have opened a 106-room Holiday Inn & Suites near Denver International Airport, marking the brand's first new-build to feature its consolidated front desk and bar lobby design.

Key Takeaways

  1. 1The 106-room hotel is Holiday Inn's first new-build showcasing its integrated front desk, order counter, and bar concept.
  2. 2Developed by NibbleNook Hospitality, the property is located under 10 minutes from Denver International Airport.
  3. 3Amenities include zoned guestrooms, flexible meeting areas, an indoor heated pool, and EV charging stations.
ExplorUS Unifies 30 Park Properties on Cloudbeds
technologyeHotelier··1 min·For: Owner, GM, Ops, IT

ExplorUS Unifies 30 Park Properties on Cloudbeds

Park concessionaire ExplorUS is consolidating six legacy tech platforms into Cloudbeds across 30 national and state park properties. The unified platform aims to streamline reporting, boost revenue performance, and improve guest engagement across diverse lodging and outdoor operations.

Key Takeaways

  1. 1ExplorUS consolidates six disparate hospitality systems into a single Cloudbeds platform.
  2. 2Deployment covers 30 national and state park properties spanning hotels, lodges, camping, and marinas.
  3. 3The move standardizes portfolio reporting while targeting gains in ADR, occupancy, and guest marketing.
Dusit Expands to Malaysia With ASAI Gamuda Cove
operationseHotelier··1 min·For: Owner, GM, Investor, Ops

Dusit Expands to Malaysia With ASAI Gamuda Cove

Dusit International is bringing its lifestyle brand ASAI Hotels to Malaysia with the 280-room ASAI Gamuda Cove, scheduled to open in September 2026. Located near Kuala Lumpur International Airport and the Paya Indah Discovery Wetlands, it will be the brand's largest property to date.

Key Takeaways

  1. 1280-room ASAI Gamuda Cove is set to open on September 15, 2026, as Dusit's second Malaysian property.
  2. 2Features compact and family rooms, co-working spaces, an infinity pool, and three F&B concepts.
  3. 3Strategically positioned 20 minutes from KLIA and Sepang International Circuit ahead of major 2026 events.
Guesty Deploys AI Agents to Drive Revenue and Prevent Fraud
technologyshorttermrentalz.com··1 min·For: Owner, GM, Revenue, Ops

Guesty Deploys AI Agents to Drive Revenue and Prevent Fraud

Guesty has introduced specialized AI agents designed to automate listing optimization, calendar gap management, upselling, and chargeback prevention for hospitality operators. The tools aim to increase direct bookings and revenue per stay while keeping property managers in control of final decisions.

Key Takeaways

  1. 1AI agents automate listing copy for OTA channels and optimize direct booking websites for SEO.
  2. 2Automated tools identify calendar gaps to adjust minimum stays and deliver timely upsell offers to guests.
  3. 3Fraud detection agents flag risky reservations prior to check-in to mitigate chargeback losses.
SABA Unifies Table Management with Hotel Activities
technologyeHotelier··1 min·For: GM, Ops, F&B, Revenue

SABA Unifies Table Management with Hotel Activities

SABA Hospitality argues that treating table reservations as general bookable activities rather than siloed POS features unlocks significant cross-selling and reduces double-bookings. Consolidating dining, spa, and amenities into a single guest-facing engine streamlines operations and captures more ancillary revenue.

Key Takeaways

  1. 1Siloed table management systems create double-booking risks and require manual staff reconciliation.
  2. 2Treating tables as bookable inventory allows seamless bundling with spa services, golf, and classes.
  3. 3A unified booking interface gives guests a single checkout flow across all resort amenities.
UHM Promotes Hélder Martins to VP of European Operations
operationseHotelier··1 min·For: Owner, GM, Ops, Investor

UHM Promotes Hélder Martins to VP of European Operations

United Hospitality Management has appointed Pine Cliffs Resort Complex GM Hélder Martins as Vice President of Operations for Europe. The internal promotion supports UHM's ongoing international expansion and operational leadership across luxury and lifestyle brands.

Key Takeaways

  1. 1Hélder Martins transitions from Pine Cliffs Resort Complex GM to UHM Vice President of Operations for Europe.
  2. 2Martins brings 26+ years of global hospitality leadership across brands like Hyatt, Marriott, W Hotels, and Westin.
  3. 3The corporate promotion aligns with UHM's broader strategic growth and operational expansion across Europe.
Essential Standards for Hospitality Staff Professionalism
hreHotelier··1 min·For: GM, Ops, Front Desk, Housekeeping

Essential Standards for Hospitality Staff Professionalism

A comprehensive guide outlines core behavioral standards and soft skills required for frontline hospitality staff to maximize guest satisfaction. Key focus areas include grooming, proactive service, product knowledge, and punctuality.

Key Takeaways

  1. 1Core professional pillars include meticulous grooming, positive body language, and proactive guest assistance.
  2. 2Staff are urged to maintain deep knowledge of property facilities, local attractions, and current events.
  3. 3Punctuality and cross-departmental teamwork are emphasized to ensure smooth daily operations.
Kimpton Claret Names Marley Brown F&B Director
operationseHotelier··1 min·For: GM, F&B, Ops, Owner

Kimpton Claret Names Marley Brown F&B Director

IHG's Kimpton Claret Hotel has appointed Certified Sommelier Marley Brown as Director of Food & Beverage to lead its culinary and beverage outlets. Brown brings over 15 years of high-volume and fine-dining operations experience, including past leadership roles at Eleven Madison Park and Richard Sandoval Hospitality.

Key Takeaways

  1. 1Brown will oversee operations at flagship Italian restaurant Saverina and the Halo Rooftop Bar in Denver.
  2. 2Background includes serving as SVP of Business Operations for Richard Sandoval Hospitality, managing 60 global units.
  3. 3Certified Sommelier with Eleven Madison Park experience will directly champion Saverina's Italian-focused wine program.
Hotel de la Coupole Sapa Debuts Month-Long Art Exhibit
marketingeHotelier··1 min·For: GM, Marketing, F&B

Hotel de la Coupole Sapa Debuts Month-Long Art Exhibit

Hotel de la Coupole Sapa – MGallery Collection is launching a month-long art exhibition and four-hands culinary event to align with the regional rice harvest season. The cultural programming is part of the brand's Heritage Days initiative to drive destination-focused guest engagement.

Key Takeaways

  1. 1Exhibition features 28 works by five contemporary Vietnamese artists from September 25 to October 25.
  2. 2Culinary collaboration includes a four-hands dinner with Michelin-starred chef Nicolai P. Wiedmer.
  3. 3Event forms part of MGallery Collection's 2026 Heritage Days cultural programming.