Reputation & reviews

6 vendors, 4 of them with coverage in our archive. Every profile carries the full list of stories we have published about that company — this is a directory, not a ranking.

GuestRevuGuest feedback and online reputation2 storiesRevinateGuest data, CRM and marketing for hotels2 storiesTrustYouGuest feedback and reputation management2 storiesMARAAI review response and reputation management1 storyCustomer AllianceReputation management and guest surveys—ReviewProReputation and guest intelligence, part of Shiji—

Other categories

Property management systemsRevenue managementDistribution & channelGuest experienceCRM & marketingAccess & locksHousekeeping & operationsWorkforceFood & beverage techPaymentsEvents & groupsUpsellingData & benchmarkingBooking platformsSupplies, OS&E and facilitiesHotel management companiesIn-room safesGuest wifi & networksRoom controls & energyStaff safety devicesSelf check-in kiosksProcurement & F&B inventory