CRM & marketing

6 vendors, 3 of them with coverage in our archive. Every profile carries the full list of stories we have published about that company — this is a directory, not a ranking.

CendynHotel CRM, sales and revenue platform5 storiesMiraiDirect channel technology and hotel distribution2 storiesSimplotelHotel websites and booking engine1 storyBookassistDirect booking technology and digital marketing—For-SightHotel CRM and guest data—Net AffinityHotel booking engine and digital marketing—

Other categories

Property management systemsRevenue managementDistribution & channelGuest experienceReputation & reviewsAccess & locksHousekeeping & operationsWorkforceFood & beverage techPaymentsEvents & groupsUpsellingData & benchmarkingBooking platformsSupplies, OS&E and facilitiesHotel management companiesIn-room safesGuest wifi & networksRoom controls & energyStaff safety devicesSelf check-in kiosksProcurement & F&B inventory