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Today Thursday, September 17, 2026
Wyndham Puts Custom AI Agents Directly Inside LLMs
FeaturedtechnologySkift··1 min·For: Owner, GM, Revenue, IT

Wyndham Puts Custom AI Agents Directly Inside LLMs

Wyndham Hotels & Resorts is integrating live rates and inventory directly into major AI models like ChatGPT, Claude, and Gemini to secure direct recommendations. The company's AI-driven tools have also driven over $11 million in upsells across 5,000 participating properties.

Key Takeaways

  1. 1Wyndham feeds live rates, inventory, and amenities into LLMs to win direct AI travel recommendations
  2. 2Wyndham Connect guest platform drove over $11M in upsells and converted 35% of AI calls into bookings
  3. 3Franchisee retention reached nearly 96% backed by owner-focused tech deployments

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Source: Skift

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