operationsSkift··1 min·For: Owner, GM, IT, Marketing, Investor
Hilton Expands Tech and Urban Extended-Stay Footprint
Hilton Worldwide is modernizing the guest experience by allowing digital room selection and shifting focus toward urban extended-stay developments and independent hotel collections.
Key Takeaways
- 1Implement digital room selection tools to allow guests to choose specific rooms via floor plans, mirroring airline seating models.
- 2Evaluate urban development opportunities for extended-stay brands to meet rising demand in high-density markets like New York.
- 3Leverage Hilton's Curio Collection to capture the growing market of travelers seeking local, independent lifestyle experiences while maintaining brand loyalty.
Source: Skift
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