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Today Friday, July 31, 2026
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operationsHotels Magazine··1 min·For: Owner, GM, Ops, F&B, IT

Encore CEO Discusses Evolution of Event Technology

Ben Erwin, CEO of Encore, discusses the evolving landscape of event production and the importance of creating impactful, technology-driven experiences in hotel settings.

Key Takeaways

  1. 1Focus on building genuine human connections through immersive event technology rather than just basic audiovisual setups.
  2. 2Collaborate with production partners to manage backend complexity as corporate clients prioritize culture and knowledge sharing.
  3. 3Address the talent gap by nurturing new expertise to manage increasingly sophisticated event technologies.

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Source: Hotels Magazine

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