technologySkift··1 min·For: Owner, GM, IT, Front Desk, Marketing
Booking.com Discloses Data Breach Affecting Guest Records
Booking.com has alerted customers to a data breach where unauthorized third parties accessed reservation details including names, addresses, and contact info.
Key Takeaways
- 1Review internal security protocols for managing Booking.com extranet access to prevent unauthorized portal entry.
- 2Monitor for phishing attempts as hackers may use stolen reservation details to target guests with fraudulent payment links.
- 3Educate staff on the breach so they can verify guest identity and handle inquiries regarding reservation security.
Source: Skift
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