hrLodging Magazine··1 min·For: GM, Ops, Owner
65% of Hotels Face Shortages as Retention Shifts Beyond Pay
With hotel employment down 10% from pre-pandemic levels, research shows that 42% of turnover is preventable through leadership practices like predictable scheduling and psychological safety. Effective retention strategies require building trust, transparent communication, and coaching rather than relying solely on wage increases.
Key Takeaways
- 165% of hotels report staffing shortages despite higher wages and expanded benefits.
- 2Gallup research indicates that 42% of voluntary employee turnover is preventable with better management.
- 3Predictable shift scheduling and open 15-minute clarity meetings directly reduce employee burnout and turnover.
Source: Lodging Magazine
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