The Hospitality Newsletter
Today Thursday, September 10, 2026
Original finance The Hospitality Newsletter Team · ·For: Owner, Revenue, Investor, Ops

Awaze Trims Loss to €34M as Direct Share Climbs to 72%

Awaze held consumer prices flat in 2025, lifting EBITDA to €42 million and curbing pre-tax losses while managing balance sheet headwinds.

The short answer

Awaze cut its pre-tax loss to €34 million and lifted EBITDA to €42 million in 2025 by relying on flat pricing and direct bookings. However, lower net revenue and emerging net liabilities present hurdles ahead of a 2028 debt refinancing.

€42M
EBITDA achieved during the calendar year
2025
72%
share of reservations booked directly
2025
€1.4bn
gross accommodation revenue recorded
2024 and 2025
€34M
pre-tax loss following a 32% reduction
2025
“We delivered a 20 per cent increase in EBITDA and strong operational cash generation.”
Matthew Price, CEO, Awaze
Awaze Trims Loss to €34M as Direct Share Climbs to 72%
Photo: Jan van der Wolf / Pexels

The short version

  • Awaze narrowed its annual pre-tax loss by 32 percent to €34 million while generating €42 million in EBITDA.
  • 72 percent of total reservations came through direct booking channels, insulated by more than 90 percent exclusive property listings.
  • Capital expenditure declined to €15 million following the completion of the company's single technology platform.

Awaze narrowed its pre-tax loss by 32 percent to €34 million and lifted EBITDA to €42 million in 2025 by keeping consumer rates flat, growing direct bookings to 72 percent, curbing marketing outlays, and trimming capital expenditure following the rollout of a unified technology stack [[1], [2]].

How did Awaze perform across top-line and bottom-line metrics?

Awaze experienced flat gross volume alongside declining net turnover but secured an improvement in operating profits [[1], [2]]. Gross accommodation revenue remained unchanged year on year at €1.4 billion [1]. According to an annual report reviewed by Skift, net revenue slipped 1.3 percent to €378 million, down from €383 million in 2024 [[1], [2]].

ShortTermRentalz reported that Awaze posted a 20 percent increase in EBITDA, rising from €34 million to €42 million [1]. The publication noted that the underlying unrounded figures of €34 million and €42 million would otherwise calculate to an increase of approximately 24 percent [1]. Awaze remained loss-making over the calendar period, though its pre-tax loss narrowed by 32 percent, falling from €50 million to €34 million [1].

financial spreadsheet ledger balance sheet
Photo: Mikhail Nilov / Pexels
Metric20242025Year-on-Year Change
Gross Accommodation Revenue€1.4 billion€1.4 billionUnchanged
Net Revenue€383 million€378 million-1.3%
EBITDA€34 million€42 million+20% (stated) / ~24%
Pre-tax Loss€50 million€34 million-32% (narrowed)
Direct Booking Share71%72%+1 percentage point
Net Operating Cash Flow€33 million€37 million+12%
Capital Expenditure€17 million€15 millionDown €2 million

What pricing approach did the company deploy amid Europe's affordability squeeze?

Awaze responded to European consumer spending pressure by freezing holiday home rates instead of pushing for higher average daily prices [2]. Skift reported that Europe's largest vacation rental manager gambled on flat rates to encourage cost-conscious travellers to bypass expensive long-haul flights and reserve regional breaks, such as coastal cabins in Denmark or homes in Cornwall [2].

The pricing position protected occupancy across its domestic brands, including cottages.com, Hoseasons, NOVASOL, and James Villas [[1], [2]]. Awaze stated that cottages.com registered third-quarter occupancy of 64 percent, outperforming a 60 percent average cited for the broader UK market [1]. ShortTermRentalz noted that Awaze did not release the underlying source or research methodology for that external market figure [1].

traditional coastal stone holiday cottage
Photo: Jan van der Wolf / Pexels

How did direct bookings and exclusive supply influence commercial margins?

Direct consumer relationships served as insulation against third-party distributor commissions [[1], [2]]. Direct reservations reached 72 percent of total bookings, representing an increase of one percentage point over 2024 [1]. Skift pointed out that Awaze drew more than half of its total revenue from repeat guests [[1], [2]].

Exclusive inventory control supported that distribution leverage [1]. More than 90 percent of the properties across the group's brands were listed on an exclusive basis [1]. Guest loyalty expanded further, with the group's guest net promoter score climbing six points during the year to reach 55 [1].

Where did management secure operating and capital expenditure savings?

Profit gains stemmed from disciplined commercial spending alongside the conclusion of major multi-year digital infrastructure projects [1]. In addition to reduced marketing spending and favourable currency fluctuations, Awaze lowered operational costs across its portfolio [1].

Net cash generated through operating activities rose 12 percent to €37 million [1]. Capital expenditure dropped from €17 million in 2024 to €15 million in 2025 [1]. That reduction occurred because the company finished integrating its unified technology platform across its European subsidiaries [1].

smartphone travel app booking screen
Photo: Thirdman / Pexels

What digital and brand investments were introduced during the year?

Awaze concentrated new capital deployments into direct software channels, mobile engagement, and artificial intelligence [1]. The business released proprietary mobile apps in May 2025, which have since accumulated approximately 500,000 users [1]. Management also directed capital toward machine learning tools to enhance booking conversion rates and streamline back-office tasks [1].

Distribution experiments extended to conversational search channels [1]. Awaze launched booking applications for both cottages.com and NOVASOL directly within ChatGPT, enabling consumers to query live UK accommodation availability inside the AI tool [1]. Concurrently, the group revived the James Villas brand inside the UK, presenting an inventory catalog of more than 5,500 holiday homes situated across mainland Europe [1].

What do the results signal ahead of future debt deadlines?

Operating improvements delivered progress, yet balance sheet considerations loom over the company [2]. Skift reported that the annual report, viewed prior to its submission to the UK's Companies House, showed a contraction in the company's cash position alongside a slide into net liabilities ahead of a 2028 refinancing event [2].

Management maintained an optimistic stance regarding day-to-day operations [1]. Awaze reported that commercial momentum persisted into the initial half of 2026, projecting higher EBITDA and operating cash flows across the entire 2026 calendar period [1].

Reported by

This article was written from the following reporting. Follow the links for the original coverage.

Frequently asked

+What were Awaze's headline earnings and losses for 2025?

Awaze increased EBITDA to €42 million, reported as 20 percent growth from €34 million in 2024. Its pre-tax loss narrowed by 32 percent, improving from €50 million down to €34 million.

+Why did Awaze hold rental prices flat during 2025?

Awaze kept rates flat to entice price-conscious European consumers facing an affordability squeeze to bypass expensive long-haul travel in favour of regional domestic holiday breaks in locations like Cornwall or Denmark.

+What proportion of Awaze bookings came directly from consumers?

Direct reservations accounted for 72 percent of total bookings in 2025, up one percentage point from 71 percent in 2024, with repeat guests generating more than half of overall revenue.

+How did Awaze's capital expenditure change following tech integration?

Capital expenditure fell from €17 million in 2024 to €15 million in 2025 after Awaze completed the rollout of its single, unified technology platform across its European subsidiaries.

+What balance sheet challenges did Skift identify for Awaze?

An unfiled annual report reviewed by Skift revealed that Awaze experienced a shrinking cash position and slid into net liabilities ahead of a major refinancing deadline scheduled for 2028.

Keep reading