generalSkift··1 min·For: GM, Ops, Owner
Travel Systems Shift Focus to Identity 25 Years After 9/11
A quarter-century after September 11, the travel industry has streamlined journeys for many, while identity-based screening creates growing friction for others.
Key Takeaways
- 1Airport security rituals are evolving into broader identity and data-driven screening systems.
- 2Technological advancements have made booking and navigating travel easier than in 2001.
- 3Disparities persist regarding who receives seamless travel access versus pre-airport friction.
Source: Skift
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