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Today Thursday, July 30, 2026
RMS and TrustYou Partner for Real-Time Guest Data
technologyHospitality Technology·1 min·For: GM, Ops, Marketing, IT

RMS and TrustYou Partner for Real-Time Guest Data

RMS Cloud and TrustYou have launched a native, real-time API integration to build a unified 'Golden Profile' combining PMS data with external guest feedback. The integration allows front-desk teams to view CRM and preference insights directly within the RMS interface via a browser plugin.

Key Takeaways

  1. 1Bi-directional API syncs reservations, room preferences, and stay history in real time.
  2. 2Front-desk staff access TrustYou CRM data directly inside the RMS UI, eliminating multi-platform navigation.
  3. 3Features TrustYou's Audience AI to automate guest segmentation for targeted pre-arrival upsells.

Read original source →

Source: Hospitality Technology

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